Stakeholder Identification and Communication

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Identification

TASC aims to achieve sustainable development, and attaches great importance to corporate social responsibility (CSR). TASC identifies stakeholders in terms of how they affect TASC, and how they are affected by TASC; stakeholders are divided into the following broad categories: employees, customers, investors,suppliers ,gvernment agencies and banks.

Communicate

In order to develop a better understanding of stakeholders’ views, TASC engages in communication with stakeholders on both a periodic and occasional basis in regard to issues of key concern to stakeholders, using different communication methods for different types of stakeholders, with the aim of achieving ongoing improvement and of realizing the goal of building mutual trust.

SHAREHOLDER /INVESTORS

Communication Methods

  • The annual general meeting of shareholders is held every year in late June
  • An annual report is prepared every year, in both Chinese-language and English-language versions, for the benefit of investors
  • Important financial information is disclosed promptly on the Market Observation Post System (MOPS) and on TASC’s public website
  • Major decisions made by the Board of Directors, important company news and business results summary reports etc. are disclosed on a regular basis
  • TASC has established a contact window for its company spokesperson and deputy spokesperson, to be able to respond promptly to investor’s queries
  • TASC has established a dedicated investor services e-mail address, to provide a channel for direct communication with investors

Topics of Concern

  • Operational performance
  • Research and development
  • Customer relationship management

EMPLOYEES

Communication Methods

  • Various committee meetings / Irregular
  • Labor-management meeting / Irregular
  • Bulletin board announcement / Irregular
  • Establishment of a corporate Intranet with dedicated web pages for providing information for employees / Irregular
  • Establishment of a dedicated e-mail address for the submission of employee complaints / Instant

Topics of Concern

  • Salaries and employee welfare
  • Collective bargaining
  • Occupational safety and health affair managers
  • Talent Cultivation

CUSTOMERS

Communication Methods

  • Business meeting / Irregular
  • Customer audit or factory inspection / Irregular
  • Customer satisfaction survey / Annual
  • Customer complaint management system / Irregular
  • E-mail address and phone/ Instant

Topics of Concern

  • Research and development
  • Customer relationship management
  • Greenhouse gas management

SUPPLIERS

Communication Methods

  • Supplier Meeting /Irregular
  • Supplier auditing/Regular
  • Safety and health education and training for contractors entering the factory / Irregular
  • Supplier management system（SRM）/ Irregular

Topics of Concern

  • Research and development
  • Raw material management

GVERNMENT AGENCIES

Communication Methods

  • Participate in investor conference
  • Competent authority’s factory inspection and reporting requirements
  • Correspondence, emails, phone calls

Topics of Concern

  • Operational performance
  • Research and development
  • Energy management
  • Greenhouse gas management
  • Water Resource Management
  • Work environment
  • Collective bargaining
  • Occupational safety and health affair managers
  • Talent Cultivation

BANKS/ FINANCIAL INSTITUTIONS

Communication Methods

  • Irregular bank visits

Topics of Concern

  • Operational performance
  • Research and development
  • Customer relationship management
  • Salaries and employee welfare